When setting up a Tennis for Kids course there are two options for the waiting list; automatic and manual.
This setting will determine how the next person on the waiting list is added to course.
If the waiting list is set to automatic the next player on the TFK waiting list who meets the age criteria of a course will be automatically invited to a course when space becomes available. This will also happen when creating a new course, where 10 new spaces have come available. The parent/guardian will receive an email prompting them to accept or decline the invitation. If they decline or fail to respond within 48 hours, the next player in line will be invited onto the course. If they accept they will be directed to the checkout page where they will need to provide their kit requirements and make payment.
When the waiting list is set to manual, coaches will need to select the player they wish to invite from the waiting list and who meets the age criteria of the course. The parent/guardian will receive an email prompting them to accept or decline the invitation. If they decline the place or fail to respond within 48 hours, the coach will be prompted to invite another player. If they accept they will be directed to the checkout page where they will need to provide their kit requirements and make payment.
All players joining the waiting list will go on the same waiting list for that provider, there isn't a course specific waiting list. The waiting list is available from the course attendees page of each course and all players will be shown there. However, only eligible players will be moved on to the course if space becomes available.
The course column on the waiting list table will indicate the code of the course which the player was trying to book onto. You can use this to find a similar course to move the player onto.
To move a player on to a course you need to select the player using the tick box next to their name, then select the three dots action icon above the table followed by 'Move to course'. The 'Move to course' option will only be shown if there is enough available space on the course for the number of players you have selected.
You can get to the full waiting list by clicking on the button 'Full waiting list' in the top right corner of the attendee's page.
After moving a player on to a course they will appear as a pending attendee is the list and their main contact will have been sent an email where they can accept or decline the place.