LTA ClubSpark Status - Live Updates

Welcome to the LTA ClubSpark Status Page

Here you will find real-time information about the status of our services as well as a list of know bugs that we are actively working to resolve.

We will virtually 'high five' you if you could have a quick scan of the known bugs & issues listed below before contacting the support team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.

Current Status Summary:  The platform is currently stable and working as it should. 

Release Schedule: 

We operate a constant maintenance programme of work on the platform. Here you will find a list of planned release dates for minor or major updates, with a high-level summary of what will be included in each one.

Summary	Target Release Date	Confirmed Release Date
Hotfix release to fix important bug fixes	06/09/2021	07/07/2021
Patch release to fix a number of bugs & issues including comms on new mini tennis campaign	31/08/2021	01/09/2021
LTA Single Sign-on migration (for social accounts only)	18/08/2021	19/08/2021

You can see a full list of all recently resolved issues, bugs and new features on our Recently Resolve page.

Recently Identified Bugs & Issues: Platform Issues

Bug Description	Latest Status	Last Updated
Membership issue - filters not saved on membership table	Investigating	15/09/2021
Floodlight issues with certain venues using the SmartAccess system	Investigating	15/09/2021

Recently Identified Bugs & Issues: App Issues

Bug Description	Latest Status	Last Updated
Users unable to book using app/error appears after making payment (Booking slot unavailable, money will show as 'pending' and then drop off, the money will not be taken)	Undergoing further testing	01/08/2021
LTA log in - using the booker app, does not automatically remember the sign in.	Under investigation	01/08/2021