LTA ClubSpark Status - Live Updates

Welcome to the LTA ClubSpark Status Page

Here you will find real-time information about the status of our services as well as a list of know bugs that we are actively working to resolve.

We will virtually 'high five' you if you could have a quick scan of the known bugs & issues listed below before contacting the support team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.

Current Status Summary: LTA ClubSpark is Operational

Release Schedule: 

We operate a constant maintenance programme of work on the platform. Here you will find a list of planned release dates for minor or major updates, with a high-level summary of what will be included in each one.

Summary	Target Release Date	Confirmed Release Date
Patch release to fix a number of bugs & issues. Recurring coaching course issue  Admins making court bookings for juniors 'Closed' & 'Maintenance' not displaying correctly on the booking sheet	w/c 24/08/2020	27/08/2020
Patch release to fix a number of bugs & issues	w/c 21/09/2020

You can see a full list of all recently resolved issues, bugs and new features HERE 

Recently Identified Bugs & Issues 

Bug Description	Latest Status	Last Updated
Some users are unable to pay for a Tennis For Kids course as the 'pay now' button is missing.	Under Investigation	10/09/2020
When a coaching course is full it is saying 'course unavailable' instead of 'course full'.	Under Investigation	10/09/2020
Some players are able to book courts for free when costs/fees have been set.	Under Investigation	10/09/2020
Some users being logged out of the coaching app following the recent upgrade of the LTA login process.	We have identified the issue and submitted a change to Apple for review. We are hoping to release the updated app by Thursday this week (w/c 31st Aug).	01/09/20
Unable to amend participants on a court booking.	Under Investigation. We are looking at improving this functionality.	10/09/2020
Court Booking CSV export file is downloading active and cancelled bookings with no differentiation.	Under Investigation.	10/09/2020
Coaching sessions are 'closing' 1-hour before the class starts preventing players from booking onto the session.	Under Investigation.	28/07/2020
Images not appearing correctly on Mobile Devices.	Under Investigation.	10/09/2020