Welcome to the LTA ClubSpark Status Page
Here you will find real-time information about the status of our services as well as a list of know bugs that we are actively working to resolve.
We will virtually 'high five' you if you could have a quick scan of the known bugs & issues listed below before contacting the support team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.
Current Status Summary: Good Functionality of the ClubSpark Platform
Release Schedule:
We operate a constant maintenance programme of work on the platform. Here you will find a list of planned release dates for minor or major updates, with a high-level summary of what will be included in each one.
Summary |
Target Release Date |
Confirmed Release Date |
Patch release to fix a number of bugs & issues |
TBC |
|
Patch release to fix a number of bugs & issues:
|
15/04/2021 |
16/04/2021 |
Recently Identified Bugs & Issues: Platform Issues
Bug Description |
Latest Status |
Last Updated |
Emails sent from the platform are not updating with the recipient opens etc. |
We are in communication with our mail providers to get this issue resolved. |
16/03/2021 |
Recently Identified Bugs & Issues: App Issues
Bug Description |
Latest Status |
Last Updated |
Users unable to book using app/error appears after making payment (Booking slot unavailable, money will show as 'pending' and then drop off, the money will not be taken) |
Under Investigation |
13/04/2021 |
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk