LTA ClubSpark Status - Live Updates

Welcome to the LTA ClubSpark Status Page

Here you will find real-time information about the status of our services as well as a list of know bugs that we are actively working to resolve.

We will virtually 'high five' you if you could have a quick scan of the known bugs & issues listed below before contacting the support team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.

Current Status Summary: Good Functionality of the ClubSpark Platform

Release Schedule: 

We operate a constant maintenance programme of work on the platform. Here you will find a list of planned release dates for minor or major updates, with a high-level summary of what will be included in each one.

Summary	Target Release Date	Confirmed Release Date
Patch release to fix a number of bugs & issues	TBC
Patch release to fix a number of bugs & issues:  Coaching payments not corresponding with Stripe	15/04/2021	16/04/2021

You can see a full list of all recently resolved issues, bugs and new features on our Recently Resolve page.

Recently Identified Bugs & Issues: Platform Issues

Bug Description	Latest Status	Last Updated
Emails sent from the platform are not updating with the recipient opens etc.	We are in communication with our mail providers to get this issue resolved.	16/03/2021

Recently Identified Bugs & Issues: App Issues

Bug Description	Latest Status	Last Updated
Users unable to book using app/error appears after making payment (Booking slot unavailable, money will show as 'pending' and then drop off, the money will not be taken)	Under Investigation	13/04/2021