Setting Up Your Venue / Coaching Organisation Profile

Within your ClubSpark account for your venue or coaching organisation, you can set your Profile which includes adding your consents, social media accounts and much more. 

This guide will go through the steps in how you can set up and edit the Profile Module within your account. 

Step 1:

You will first need to login to ClubSpark, with the same account as associated with your admin area. Once logged in and within the admin area, you will need to head to the Profile Module 

Step 2:

Once you are within the Profile Module, you will be able to add your Privacy Policy and Consents by click on the 'Consents' button in the top right corner underneath your name. 

For more information on adding your Privacy Policy and Consents please have a look at the following guides: 

• Asking for consents from your members
• Adding your Privacy Policy 

Step 3:

Within the Profile Module, you will see your venue's details which include your ClubSpark Account Number (CAN), this usually starts as CS 0 (numerical), and your venue's name, address and location (longitude and latitude). 

If any of this information is incorrect, then you will need to contact the LTA directly via the web contact form or within the Place to Play Administrator area of the LTA website. 

Step 4:

Below this, you will be able to set your junior age from anywhere between 13 and 21. 

You can use this to set the age up to which you want the system to consider your contacts as juniors.

Junior contacts cannot be emailed directly. The email address for their Parent/Guardian contact will be used when a junior contact is emailed.

Step 5:

In the next section, you will be able to enter your reply-to email address. The other fields will already be pre-set with the information you provided when registered the venue with the LTA. 

If set, any replies to emails sent to your contacts from ClubSpark will be delivered to the email address in the 'Reply-To Email Address' field. 

If any of this information is incorrect, then you will need to contact the LTA directly via the web contact form or within the Place to Play Administrator area of the LTA website. 

Step 6:

Next, you will be able to enter your Social Media account information. This information will appear at the bottom of your website so visitors to your website can click through to your social media pages: 

Facebook: The venue's Facebook page name e.g ClubSpark. You can get this from the end of the Facebook web address e.g. https://www.facebook.com/ClubSpark.

If you have a group include everything after the Facebook URL e.g. groups/clubspark.

Twitter: The venue's Twitter name e.g ClubSpark. You can get this from the end of the Twitter web address e.g. https://twitter.com/ClubSpark.

Instagram: The venue's Instagram name e.g ClubSpark. You can get this from the end of the Instagram web address e.g. https://www.instagram.com/clubspark.

Step 7:

If you are an LTA Play venue, then you will be able to enter information for your LTA Play profile. 

If you are interested in becoming an LTA Play Venue, then you will need to contact Sarah at the LTA on [e-mail]  in order to have this feature enabled on your account. 

Step 8:

Once you have entered all the information within the Profile Module, remember to click the blue 'Save Changes' button at the bottom on the screen.