How to Add, Edit and Remove Administrators

To add an administrator on Clubspark, you will need to have administrator access. You may need to check with the lead (Super) Administrator who set up your club's Clubspark venue account if you do not have the correct access.

Please note: all roles will allow access to the contacts module as well as the module selected (apart from the booking sheet, website and coaching register admin)

Please see each admin role below:

Administrator Roles
Super Administrator	The super administrator has the same rights as the administrator role, but it can also revoke administrator role rights. You can have more than one super administrator on the account.
Administrator	The administrator role has full rights including managing the facility profile and payment details. Users with this role will automatically inherit all of the module level roles below.
Booking Administrator	The booking administrator role has access to the court booking module admin pages, can book as an administrator, and has access to the contacts module. They will receive emails related to court bookings and be able to make refunds.
Booking Sheet Administrator	The booking sheet administrator can carry out all admin functions on the booking sheet but cannot access the admin area. Please note for this to appear you must have the 'On behalf of booking' feature turned on.
Contacts Administrator	The contacts administrator only has access to the contacts module. They can add, remove, edit, and email contacts.
Membership Administrator	The membership administrator only has access to the membership module. They can create, manage membership packages as well as view and manage members within packages. They will also have access to the contacts module.
Discounts Administrator	The discount administrator only has access to the discount module. They can create, amend and remove discounts and credits. They will have access to the contacts module.
Events Administrator	The events administrator has access to the events module. They can create and amend LTA events and custom events. They also have access to the contacts module. Please note we are currently aware this admin role has been removed, please make the admin a "coaching admin" they will then be able to access the events module.
Coaching Administrator	The coaching administrator has access to the coaching module admin pages.  They can create, amend, and remove programmes. They will receive emails related to programmes, including registration confirmations, and be able to make refunds. They also have access to the contacts module.
Coaching Register Administrator	The coaching register administrator has access to coaching registers that they're listed as 'Head Coach' or part of the coaching team. They will NOT be able to CREATE or EDIT courses, camps and categories. They do not have access to the contacts module.
Website Administrator	The website administrator has access to the website module admin pages, can create, amend, and remove content on the website. They do not have access to the contacts module.
Add-on Administrator	The Add-on administrator has access to the Add-ons module to manage products and any orders. They also have access to the contacts module.

We have split this article into 3 sections to help you easily find the relevant section:

• Add an Administrator:
• Edit Administrator Rights:
• Remove Administrators/Admin Rights

 

Add an Administrator:

Step 1: Click the 'Administrator' tab on the left side of the screen: 

Step 2: Click the blue 'Add administrator' button:

• You'll then need to choose whether this person is a 'New contact' (i.e. they're not listed within your contacts module) or an 'Existing contact' (can be found in your contacts module), if they're a new contact, fill in the below form: 

• For existing contacts, you can search by name and select the applicable person in the dropdown menu. 

Step 3: Choose the admin role (tick box) you wish to apply: 
Depending on your set up and modules access, you will only see the administrators available to you. 

Step 4:  Click 'Save' at the bottom of the page. 

Edit Administrator Rights:

Step 1: Click 'Administrators' module on left side of the screen. 

Step 2: Select the person you wish to 'edit' rights for and select 'Options' and then 'Edit contact'

Scroll down to the 'Administrator Roles' section and untick any options they shouldn't have and add the correct one. 

Step 3: Click 'Save contact' at the bottom of the page. 

Remove Administrators/Admin Rights:

Please note: Only super administrators can remove admin rights from an individual/contact. 

Step 1: Click 'Administrators' on the left hand side of the screen.

 

Step 2:  Select the person you wish to remove. 

Step 3: Choose the 'Options' button and then 'Edit contact'

Step 4: Untick all the admin role/notifications they have and select 'Save contact'.