You can send out payment requests from within any of your membership packages.
For junior and group packages, these requests will have to be sent to the main contact. You can view all the main contacts in a package by selecting main contacts from the menu above the last name column:
From the members listing page, select all members by clicking the check box next to the first name column or select individual members by selecting the check box next to each member, then click the 3 dots. This will drop down a menu for you to activate the payment function above your list of members.
If you have members who are not eligible for auto-payment, skip step 1 to the request payment screen. See Membership Auto Renewal and Payment guides for further information. After clicking 'payment' the following overlay will show:
The subject and message boxes can be edited. The sent email will include your club logo.
Where you see text inside a bracket e.g.
[FIRST NAME] - the system will insert each member's name that you have ticked.
[FULL COST] - the cost of the package will be inserted automatically, using the details you have entered when setting up the Membership Package.
The payment request will take your members through the registration process.
As soon as a member makes an online payment, Administrators set up with 'email notification' will receive an email advising payment. At the same time the member's payment history (to reflect amount paid and payment method) will be updated and status set to 'active' in ClubSpark.
For members who are paying by cheque / cash / Other (e.g. BACS transfers) - the system will send an email to notify that the member has joined and to expect to receive payment via the type selected. On receipt of payment, the administrator can update the member's record manually with payment details, in the Membership Module. Change the Member's status from 'Pending' to 'Active' if necessary.