Administrator Email Notifications

Over time, you may find it is no longer necessary or convenient to receive the system email notifications into your specified Administrator email account.

• Turning Off Email Notifications
• Turning On Email Notifications 
• Email Notification Emails

Turning Off Email Notifications

Step 1: In the Admin area, select 'Administrators' on the left hand side.

Step 2: Click anywhere on the name of the administrator who would like this function turned off. You will be directed to the individual contact record for that Administrator.

Step 3: Click on 'Options' button in the top right corner, then 'Edit contact'.

Step 4: With the editable record of the administrator open, scroll to the very bottom of the page.

Under the 'Receive admin email notifications' section, 'untick' the box(es) next to the module(s) for which you no longer wish to receive an email notification.

Please note: For booking notifications you don't receive an email every time someone books a court only when they cancel.

Step 5: Save the changes

Turning On Email Notifications

Step 1: In the Admin area, select 'Administrators' on the left hand side.

Step 2: Click anywhere on the name of the administrator who would like this function turned on. You will be directed to the individual contact record for that administrator.

Step 3: Click on 'Options' button in the top right corner, then 'Edit contact'.

Step 4: With the editable record of the administrator open, scroll to the very bottom of the page.

Under the 'Receive admin email notifications' section, tick the box(es) next to the module(s) for which you wish to receive an email notification.

A full administrator will receive an email notification for Membership/Coaching/Booking/Event modules/Contact Us notifications.

For the Event and Coaching notifications you can decide between the two options:  

- Receive notifications for all event/program sign ups

- Only receive notifications for event/ program sign ups where listed as the contact/coach

Step 5: Click on blue 'Save contact' button to save your changes and complete this process.

Email Notification Emails 

If the notification is turned on, the following emails are sent per module to that administrator. If an admin is only a membership administrator for example - they will only get the option of the membership email notifications. 
 

Booking

• If a booking is cancelled outside of the refund window
  
  Note: You won't receive an email notification every time someone makes a court booking, only when someone cancels their court booking outside of the cancelation window. 

Membership

• New member sign up
• Renewal sign up
• Add-ons purchase (we will be changing this so there is a specific add-ons role)
• If a GoCardless manadate is cancelled

Event

• Receive notifications for all event sign ups (you can choose to allow these for events where you are just listed as the contact)

Coaching

• Course/session sign up
• Holiday camp sign up
• When the course has reached capacity, i.e. full 

Contact Us

• All emails created on your Contact Us page