In the membership settings you are able to configure whether a membership is active upon paying via an offline method or if the admin sets this manually upon receiving payment. Here you can also add a confirmation message and upload terms and conditions that members will be able to accept the first time they register.
You access your membership settings via the Membership Module in the Admin area and clicking 'Settings' in the top right corner.
This article covers 4 areas within the Membership Settings Tab:
- Package Settings: Offline payment membership settings
- Package Settings: Date of Purchase renewals
- Confirmation Text
- Membership Terms and Conditions
Package Settings: Offline payment membership settings
Here admins can now configure whether a membership is active upon joining and selecting to pay via an offline method or if the admin sets this manually upon receiving payment. i.e. if a member purchases the membership, at the time of purchase you can choose if they are automatically active or not. When changing this, this will change any memberships purchased after you choose this setting. Its default is set to active when payment is received. Remember to click Save Settings if making a change.
Package Settings: Date of Purchase renewals
Selecting the Renew on the Date of purchase. when a member of a date of purchase package renews after the expiry date of the package, their new start date will be the date of purchase.
Selecting "renew members on date of package anniversary will set the start date of the new package to the expiry date of the previous package + 1 day.
Confirmation Text
If you scroll down the page you will see you can add a confirmation message, this will be displayed to members after they have signed up for a package and sent out as an email. Use this to describe what happens next after they've signed up.
Membership Terms and Conditions
In this section you can also add your venues membership terms and conditions (T&C's).
When your members first sign into the system, they will have to accept your T&C's in order to become registered. They will need to be registered in order to apply for a membership, book a court etc. It's important to know members can only accept these when they first register, they don't see these again when the renew. If you update your T&C's it may be worth uploading these onto your website for members to read and send them an email letting them know they need to do this.
Please Note: The T&C's are not linked to the membership confirmation, members are asked to accept these when they register.
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk