Payments Module

The Payments module is your go-to place for managing all payment-related activity within Clubspark. It gives admins more flexibility, visibility, and control over how they sell and track products, orders, and more. The Add-On module is now in the Payments module. 

You can access it via the left-hand menu on your admin dashboard – just click Payments

What can I do in the Payments module?

The Payments module includes three key areas:

1. Payment Accounts – Easily connect and manage your Stripe account to enable online payments at your venue.

2. Products – Create and manage items available for purchase such as merchandise, access fobs, or event tickets.

3. Orders – View, update, and fulfil customer orders with real-time tracking.
   
   

4. Subscriptions - this feature is currently turned off and in beta testing- this will be available in the near future. 

What are Products?

Previously known as the Add-ons feature - now called Products. This enables you to offer optional extras when a member purchases or renews a membership package. This feature works seamlessly alongside the Memberships module. 

Examples of useful add-ons:

• Tube of tennis balls or club merchandise (e.g. t-shirt or hoodie)

• Access fob/key for clubhouse entry

• Membership Card/shoe tag

• Voluntary donation to a facility project or fundraiser

• Tickets to a club event, such as an awards night or social evening

• Donations to the club

Admins can create and link these add-ons to specific membership packages via the Products section.

Products: What can I create and manage?

From the Products tab, you can:

• Add new products to sell

• Link products to membership packages as add-ons

• Edit existing product details including:

  • Name and status

  • Description

  • Product code (SKU)

  • Pricing

  • Membership package linkage

This makes it easy to keep your offerings up to date across the year.

Orders: What can I do here?

The Orders tab shows all current orders from your members or customers.
From here, you can:

• View a list of all orders with key info like payment and fulfilment status

• Click into an order for more detail

• Update the fulfilment status

• Cancel or refund individual items

• Mark as paid for any offline payments received manually
  
  
  Note:  The admin role - Add-on's is no longer available and if you wish your admins to have access to the payments module, you will need to update their permission in their profile and select payments. Super admin and admin will have access automatically.  See How to Add, Edit and Remove Administrators