In order to book a coaching course in ClubSpark, person booking must be 16 years of age and over. This means that children under 16 cannot log in with their own account details and book a course. The parent/guardian of the child will need to register an account and book the course.
Please have a look at this guide on how a Parent/Guardian can register.
If you have been sent a direct link to the coaching course, following that link and you will be taken to the payment page of that course.
If you are searching for a course to sign up to, go to the coaching page of the website. You can filter your search by programme, category, skill level, day and time or view in calendar mode.
- List View
- Calendar View
You will then need to select the course you wish to book onto and press the continue booking button within the 'basket' to proceed to payment and selecting the junior who will be attending the course.
If you are booking onto a recurring session course, you can select and book onto multiple sessions in one go.
Once you have continued with your booking, you will need to enter or select the junior who is attending the coaching course. If you need to add another player, click the '+ Add a player' at the bottom of the grey box.
Please Note: If the course/session offers 'member' and 'non-member' pricing, and the player is a member at the venue, you will need to click the 'change' button for the correct price to reflect.
Then click 'Pay Now' at the bottom of the page.
Once you have made your payment, you will be taken to a confirmation page that your booking has been successful along with a confirmation email with the course details sent to your inbox. You can also view your booking in your profile.
If you have booked onto a recurring session course, and wish to book onto more session you can do that by clicking on the 'Book more sessions' button.
If you require further assistance with your booking, please contact your course provider/coach or venue. You should be able to find all their contact details within your booking confirmation and the course details online
For course bookings, our online payment is managed by the payment provider - Stripe (www.stripe.com).
Should you need to contact the online payment provider for any reason, their support staff can assist you via email at email@example.com
You will receive a booking confirmation of the course to the email you entered at registration. If you used one of the other methods of registration (LTA / Microsoft / Google / Facebook) then the email you have associated with those accounts will be used for receiving your booking confirmations from ClubSpark.
Please enter the following email to your list of known addresses, to avoid messages entering your spam or junk folders: firstname.lastname@example.org