You can create a credit for an event and apply this to an event booking. Follow the steps in this guide to see how to do it.
Step 1: To apply the credits to accounts, go to the Events module and select the event in question. Then select the correct session.
Step 2: Select the player(s) that require a credit and select "Apply Credit"
To select ALL players - click the top box (next to First name) as marked below, which will apply a tick to all participants.
Step 3: You can input a credit amount for Members and Non-Members, an Expiry Date and the reason for the credit.
Finally, fill out the Email Subject and Message.
Please note: It will give Credit based on whether the player paid the member or non member price. Not based on their membership status at the venue.
Expiry date- we would recommend you do this, so the credit is not indefinite, however, it is not mandatory. Once the expiry date passes, the credit value will no longer show.
There are a number of reasons you can select for the credit.
Step 4: Select 'Confirm' and you will receive confirmation of this.
The credits will appear on the participants record to use
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk