If your venue is an LTA/Clubspark venue, then people can book via three ways
A) Via the club website
B) Via the Clubspark Booker App - ClubSpark Booker App (Making And Cancelling A Booking)
C) Via LTA Play - https://www.lta.org.uk/play/book-a-tennis-court/
Note: if your venue does not allow the public to book, then they will need to be signed in to use the booker app. The courts will not appear to be bookable on the LTA Play.
This article will cover how to book on the website:
Step 1: To book a court, click on your desired booking slot on the booking sheet.
Please note: You are able to view the booking sheet by court or by date.
Step 2: After clicking on the booking slot that you wish to book, the following overlay will appear.
The image below shows how the booking form will appear (with Group Booking enabled), not all venues have this feature turned on, if your venue doesn't then the '+ Add Participant' button will not appear.
Here you will be able to click on the dropdown to select how long you would like the court booking to be. Once the booking duration has been selected, and any participants added (if the group booking feature is enabled), then you can proceed by clicking on the 'Continue booking' button at the bottom of the overlay.
If you are not already signed in to Clubspark, you will now be prompted to do so.
Step 3: You will then be taken to the confirmation screen. Here you will see a breakdown of any fees that your venue may charge, such as court fees or guest fees and can make your payment. If you are happy click 'Confirm and pay'.
Step 4: If there is a charge for you to book courts or guest fees. When you click on the 'Confirm and pay' button, you will be asked to enter your card details.
Step 5: Once you have confirmed your booking and made payment, you will be taken to the following screen. You will also receive a booking confirmation email with these details. From this page, you can click to Add the booking to your calendar if needed and send an email to your playing partners.
Note: If the venue provides a pin number, that will be included in the email you share, so they can gain access too.
If you choose to add the booking to calendar, this will identify the loaded calendar on your device. At present you can't choose which calendar to add it too.
You can now select 'Book another court' or 'View my bookings', as shown in the image above. The name of the main contact who made the booking will appear on the booking sheet.
Maximum Bookings Exceeded
Some venues apply limits as to how many bookings can be made within a set time frame. If you have reached your maximum bookings, then you will see this following screen.
Here you will be able to view your other bookings by clicking on the 'View my bookings' button and cancel a current booking. Or click on 'Book another court' and select a court further in the future.
Please note: If you are unable to book the court and you believe you should be able to please check that you are logging in with the same details you registered with the venue.
You can also view any viewings from your profile: How do I view my court bookings, memberships and coaching courses
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk