Booking A Court

Step 1:

To book a court, click on your desired booking slot on the booking sheet.

Please Note: You are able to view the booking sheet by court or by date. You can also view the booking sheet in different ways according to the access rights you have

Step 2:

After clicking on the booking slot that you wish to book, the following overlay will appear.

The image below shows how the booking form will appear with Group Booking enabled, if you are not taking group bookings, then the '+ Add Participant' button will not appear. 

If you are making a court booking as an administrator, you will also be able to view 'Advanced Options'. 

Here you will be able to click on the dropdown to select how long you would like the court booking to be. Within your Booking Rules, you will be able to set a minimum and maximum time that the courts can be booked for. Once the booking duration has been selected, and any participants added if the group booking feature is enabled then you can proceed with clicking on the 'Continue booking' button at the bottom of the overlay.

If you are not already signed in to ClubSpark, you will now be prompted to do so. 

Step 3:

You will then be taken to the confirmation screen. Here they will see a breakdown of any fees that your venue may charge, such as court fees or guest fees and make their payment. If you are happy click 'Confirm and pay'.

Step 4:

If you do charge your players to book courts or guest fees. When they click on the 'Confirm and pay' button, they will be asked to enter their card details. 

Step 5:

Once they have confirmed their booking and made payment, they will be taken to the following screen. The main contact will also receive a booking confirmation email with these details. 

You can now select 'Book another court' or 'View my bookings', as shown in the image above. The name of the main contact will appear on the booking sheet.

If you are an admin, you will also be able to click on this booking and view the names of any participants that have been added if you have the group booking feature enabled. 

Maximum Bookings Exceeded

Some venues apply limits as to how many bookings can be made within a set time frame. If you have reached your maximum bookings, then you will see this following screen.

Here you will be able to view your other bookings by clicking on the 'View my bookings' button and cancel a current booking. Or click on 'Book another court' and select a court further in the future. 

Please Note: If you or your members are unable to book the court and you believe you should be able to please check that you are logging in with the same details you registered with the venue. If you are having further problems please review this guide to troubleshoot: Logging in / User account access issues