Members need to register with your venue in order to pay for their membership, books courts or pay for coaching courses/classes. When a member receives their invite, they will need to follow the registration process.
Step 1:
Go to the Membership Module on the left hand side in the Admin area. Invites can be sent out from individual membership packages. If sending invites from group/junior membership packages or when clicking on 'View all members' in the top right corner of the membership landing page then you will need to change the view from 'Members' to 'Main Contacts'.
There will not be an option to invite junior or group members that are not the main contact from the Membership Module, this will need to be done in the Contacts Module.
Step 2:
To send an invite, head to the membership package and select the members you would like to invite to register.
Step 3:
You will then need to click on the 'more' button (icon with 3 dots), and select 'Invite'.
Step 4:
The following overlay will then appear.
Please Note: When sending an invite to register, it will only send the invite to those who haven't been invited in the last 24 hours. If they are not appearing they may already be registered or have been invited recently.
You can enter any additional information before clicking the blue 'Invite' button. The invites will appear within your Email Log.
This is the email that the invited member will receive:
They will need to click on the 'Register or login now' link within the email. If they already have a ClubSpark account, they will just need to login and accept the invitation. Otherwise, they will need to register.
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk