Changing a membership status is useful when circumstances of a membership or member change. For example, you may have a member who has joined an incorrect package. You can simply change the status of that member from 'active' to 'cancelled' and add them to the applicable package. See below what each status means.
There are four types of membership status' -
- Pending - Currently awaiting the member to renew/pay
- Active - Member has paid/renewed
- Lapsed - Membership has expired
- Cancelled - Member has cancelled their membership
Please note: if a contact is in the system but doesn't have a membership associated with their account (past or present) they will show up as a 'non member'.
You can manually change the status of a members membership by going to the membership module (click membership on left hand side of the screen).
Then choose the applicable membership package or by selecting 'View all members' and selecting the members' whose status you would like to change.
Click on that member, and this will bring up their membership record.
Use the status drop-down to change the member's status (as shown in image below).