Sometimes you may need to extend a members membership record to give them extra time on their membership.
If you wish to do this for all members in a membership it will be best to edit your membership package and add a 'grace period' follow our guide by clicking here.
This article will be useful if you need to edit an individual member's expiry date, follow the steps below.
Step 1: If you have a membership record that you need to extend or edit, then you can do so by heading to the relevant membership package and find the member whose record you wish to extend/edit. Click on the member's name.
Step 2: Here you will need to click on the date in the 'Ends' box. A calendar will appear which will allow you to select a new expiry date.
Once you have selected the new expiry date for the member's membership, this will automatically save/update.
The member will not receive an email of this update, but if you wish to email the member to inform them that their expiry date has changed, then you can do so by sending them an email.
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk