If you need to cancel your LTA Youth course or a class within a course, follow these steps.
- Cancelling/Deleting LTA Youth Course (go to Step 1)
- Deleting/ Cancelling LTA Youth Class (go to Step 4)
Step 1: Cancelling/Deleting Your LTA Youth Course
Go to the Coaching Module on the left hand side of your Admin area.
If you need to delete a whole LTA Youth Course, first select the course you need to remove. You will then need to click 'Edit course' in the right-hand corner.
If you have no bookings within any of the sessions, you will be able to delete the course. If you have bookings on any of the sessions you will see 'Cancel course' where the following overlay will appear.
You can enter your own message as to why the course has been cancelled and you will need to refund the players individually. You will need to tick the 'I Confirm I want to cancel' box before clicking on the blue 'Yes' button.
Step 4: Deleting/Cancelling A LTA Youth Session/Class
First go into the Coaching Module, find the course you would like to delete/ cancel a session from. Click the 'View sessions' button in the top right corner. This will bring up the list of sessions within that course.
Once you have selected the class that you intend to cancel, you will be taken to the following page. Here you will find the option to delete the class/session if you have no players already signed up. If you already have players on the class/session, you will only be able to cancel it.
Here you will need to click the 'Cancel session' button, where the following overlay will appear.
You will be able to enter your own message to inform any participants that the class has been cancelled before confirming the cancellation. Confirm and then select the blue 'Yes' button.
If you need to refund any of your participants you can do that by following this guide here.