If you are an LTA registered venues and/or a LTA Accredited coach ClubSpark is FREE* to use. You will be able to use all the core features enabling you to use the booking, coaching, website and membership modules. To sign up for your free ClubSpark account - click here.
If you are not an LTA registered venue or multisport venue then please be in touch with the customer service team. We would love to hear from you
* If you wish to make use of collecting money from members online. Whether that be by direct debit or one off payments, there will be small transaction fee. To ensure that ClubSpark and the venues/coaches are compliant with both GDPR and financial regulations, we use certified payment providers, who charge per transaction. The aim is to keep these charges as low as possible and review them regularly to bring you savings. We want to be as transparent as possible and have provided a break down of the charges below. If you have any questions please don't hesitate to ask.
1.0% (capped at £4.00) and minimum of 20p + 0.8 % (not capped), per transaction.
e.g. for a membership costing £150.00
GoCardless: 1.0% = £1.50 (this is capped at £4.00)
ClubSpark: 0.8 % = £1.20 (not capped)
Fee = £1.50 + £1.20 = £2.70
The fee will be deducted from the member's payment.
PLEASE NOTE: There is an increase in GoCardless costs from August 2020
The updated prices from the 1st August 2020 will be as follows:
1.2% + 24p (capped at £4.00) per transaction and ClubSpark charge 0.8% (not capped)
e.g. for a membership costing £150
GoCardless will charge= 1.2%+24p = £2.04
ClubSpark 0.8% = £1.20
Total cost of transaction is £3.24
This fee will be deducted from the members payment.
For court/ course bookings and Credit Card payments for membership, the total fee will be 2.8% + 25p, per transaction. There is a higher cost of 4.3% + 25p, per transaction for International Cards or American Express.
The breakdown of the costs through STRIPE for UK cards are:
1.4% plus 20p to STRIPE
1.4% plus 5p to ClubSpark
This fee will be deducted from the player's/ member's payment.
If your memberships, court bookings or coaching courses are free of charge, then no online transaction fees will be charged.