What Are The Costs Of ClubSpark?

If you are an  LTA registered venues and/or an LTA Accredited coach, ClubSpark is FREE* to use. 

You will have access to the core features such as Court Booking, Coaching and Membership as well as being able to create your own website. You can create your FREE ClubSpark account here and scroll to the bottom of the page.

If you are not an LTA registered venue or coach then please be in touch with the Customer Support Team at [e-mail]. We would love to hear from you

* If you wish to make use of collecting money from members online. Whether that be by direct debit or one-off payments, there will be a small transaction fee.

To ensure that ClubSpark and the venues/coaches are compliant with both GDPR and financial regulations, we use certified payment providers, who charge per transaction. The aim is to keep these charges as low as possible and review them regularly to bring you savings. We want to be as transparent as possible and have provided a break down of the charges below.

If you have any questions please don't hesitate to ask. 

We work with 2 payment providers: 

• GoCardless, which is used within the Membership Module to take 1-off and instalment payments. 
• Stripe, which is used within the Membership, Coaching, Booking and Events Modules 

GoCardless

Transaction Fee Breakdown:

GoCardless: 1.0% + 20p + VAT  (capped at £4.00) per transaction 

ClubSpark:  0.8% (not capped) per transaction

This fee will be deducted from the member's payment.

If you are a registered charity - you may be entitled to a 25% discount on the GoCardless fees. When creating you account please read the GoCardless Help Guide: GoCardless Account Set Up - if you already have a GoCardless account and want to take up this offer you will need to ensure your business type is correct. You can edit this from your GoCardless dashboard.

Note: GoCardless introduced VAT charges in September 2021. Any transaction prior to this date did not have VAT added. 1.0% + 0.20 GBP capped at 4.00 GBP + VAT.  The 0.20 is added with the 1% and the VAT is applied onto the transaction fee itself not the overall invoice amount.
Therefore, for a £160 payment, the Gocardless fee would be:
- £160 x 1% = £1.60 + £0.20 = £1.80 + VAT (1.80 x 20%) = £2.16 

Stripe

Transaction Fee Breakdown:

Stripe: 1.4% + 20p

ClubSpark: 1.4% + 5p

There is a higher cost of 4.3% + 25p, per transaction for International cards

This fee will be deducted from the player's/ member's payment.