When a member signs up to a group membership such as a family or couple package they will be able to add in other members that need to be part of the package, see below.
It's important the member joining also ticks their name to be part of the membership, otherwise they will go in as a 'main contact only' and won't be able to book as a member.
If the member doesn't add the new members in at this stage they can't go back and amend this after, however an administrator can go into the admin area, find their membership record and add the other members in.
Step 1:
Go to the Membership Module on the left hand side in the Admin area. Then find the group membership package from your list of packages, this will bring up a list of all members in that package. Find the name of the member that you wish to add the member(s) to.
Step 2:
Once in the group's membership profile, click on the 'Member Info' tab, this will allow you to view all the members within that group. At the bottom of the list of members in that group, you will see 'Add member'. Click on that button to add a new member to that group.
Step 3:
Here you can add a new or existing contact to the group. Once you're happy with all the details, make sure you use the 'Save' button at the bottom of the page to add the member to the group.
You can also remove members from a group using the 'Remove' button adjacent to each member in the 'Member Info' tab.
Please Note: For group memberships only the main contact needs to register and they can book on behalf of other members, however if a group member would like to register themselves so they have their own login details, you can send them an invite to register by going to the members profile.
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk