Stripe and ClubSpark charge a small transaction fee for processing payments for your courses, classes and receiving online payments for court bookings.
2.8% + 25p per transaction (UK cards)
4.3% + 25p per transaction (International + American Express cards)
In order for your courses and classes to display on the public website and receive online payments you must register an account with our payment provider Stripe.
In the admin area on the left hand side, select 'Coaching' and you will see a reminder at the top of the page with instructions on how to register as well as further payment information (if you haven't previously registered).
Select the 'Setup your account' link.
Select the 'Register with Stripe' button to begin the registration process.
If you already have a Stripe account that you wish to use with your ClubSpark account - follow the link to 'Setup your account' and when you reach the Stripe pages, you can choose the option to 'Sign in' with an existing account.
In the section shown above, you will need to enter your Country, Your product (e.g. Tennis Club: we sell memberships, coaching courses, tennis court bookings etc) and your Business website - this will be automatically entered with your ClubSpark URL - this is needed to link the Stripe account to your account to take payments for court bookings and coaching courses.
Type of business - tennis venues will mostly fall under the 'Individual / Sole Trader' category, however other categories are: Nonprofit (for a registered Charity), Partnership/LLP, Private Limited Company.
Company & VAT numbers are optional - these may not apply to your venue.
Business address - is the address of your venue.
In the section shown below - you will be asked to enter information about You. Here you need to enter the name of the person completing the online form. This is required for verification purposes (to make sure someone isn't setting up a false account) - this person can be anyone who the venue / coaching organisation nominates to set up the Stripe account.
Credit card statement details - these are the venue / coaching organisation's details.
Bank Details - these are the venue / coaching organisation's details.
Next, you should click on the link to read the 'Services Agreement' to make sure you understand the agreement.
Finally - you will need to enter an Email + Password to set up the account. This will be used to access your Stripe account to view payment information and make important changes to your account (e.g. change the bank account where the payments will be transferred).
For further assistance with your Stripe account - please contact their help desk.
If you have a bank account for your organisation that requires authorization from multiple people (2 or more), it should still be fine to connect to your Stripe account.
The one thing you’ll need to do is ensure that everyone who’s authorization is required for direct debit withdrawals to work from that account gives their signature and approval through your bank. This includes your financial institution as well. Stripe do not present an option for multiple signatories from their end, or paper instructions, because they don’t require this for connecting a bank account.