Not receiving admin email notifications but receiving other emails

If you are receiving some emails from '[e-mail]' but not receiving admin email notifications then you may need to whitelist our system email '[e-mail]'

1. First ensure you have the correct admin email notification options turned on. 
   Guide to help: Administrator Email Notifications
    
2. Then you can check the club's mail log to see if the admin email notification has been sent out to the admins email by the system. You can also check the status.
   Guide to help: Email Log

We've found the emails are being sent out in most cases, but being blocked by the admins mail provider. To resolve this you can whitelist '[e-mail]' or add to the safe senders list.

Guides to help you whitelist or add to safe senders list.

Outlook - Guide to Add to Safe Senders list 

Other common email providers - How to Whitelist an email