In your admin area ensure the below features are turned on, your booking schedules are set and you have run a test booking to confirm the connection.
Login to your admin area and select the 'booking' module. Find 'settings' in the top right corner and this will take you through to basic bookings settings, how to manage your courts and schedules.
- Within your booking settings, ensure ‘gate access control’ is switched on.
- Also within booking settings, make sure you have your site name selected and the warmup and cool down time fields completed.
- Here you can manage your courts. Select your location, size, surface type and whether they have floodlights.
Set lighting rules and automatic lighting schedules by completing the required fields.
- Create a lighting rule which will allow you to set automatic schedules in the system. This is great for seasonal changes. e.g. Set a rule for the lights to come on every Thursday from 7pm - 9pm. You can also add a cost to members who book during this time period.
If you need to contact ClubSpark due to errors or issues with your system, please contact SmartAccess Support.