ClubSpark uses external payment providers to collect money from members for bookings and membership. The two payment providers are GoCardless and STRIPE. Both are registered under the Financial Conduct Authority (FCA) and further information on their terms and conditions can be found in the links.
As a member of a tennis club and you need to change/update your bank details associated with your online transactions/ direct debit mandate, you will need to do this with the payment provider directly.
For Direct Debits this will be with GoCardless.
As a member, you will need to get in touch with GoCardless Support team via phone who will be happy to update the bank account they are making payments from.
The GoCardless Support team is available on 020 8338 9538
Opening hours: Monday to Friday 9-6 pm.
You can also contact via email, Support GoCardless although they may need to provide further details.
Any comments?
If you have any thoughts or comments on this article, please contact us at support@clubspark.co.uk