How Does A Member Join My Venue?

A new member can join your venue by following the link: https://clubspark.lta.org.uk/venuename/join

This link can be placed on your website or in marketing materials that you can send to potential members.

NOTE: Please ensure ask your members' to ensure their postcode is in capital letters in their account details. Otherwise they will encounter an error when trying to purchase their membership. 

Step 1:

If you are using the ClubSpark website, they can click on the 'Membership' tab to view all the 'Public' memberships available at your venue.

Please Note: Only membership packages made available to members will be displayed.

Rolling membership packages will be displayed as 'Monthly membership', start from the day purchased packages will be displayed with its term length (12 months membership) and fixed date (seasonal) packages will be displayed with the dates the package runs between.

Step 2:

If joining a group package, the member will be able to add the other members of the group to the package. It's important for them to click their own name so they are also included in the package and not just as a 'Main Contact'.

 If joining a junior package, the details of the junior, as well as an adult contact, will have to be added.

Step 3:

After the member has filled in all their details and accepted your T&C's, they will need to select the method of payment they wish to use.

Only payment methods that you have enabled for this package will be displayed. If a member decides to pay online or using instalments, they will be prompted to set up a GoCardless account.

Once the payment has been confirmed, your Admin area will update the members status to 'Active'.