How To Collect Payments Online?

ClubSpark enables you to collect payments online from your members. 

The first thing you'll need to do is to register your bank account details with GoCardless. You can do this from within the membership module, using the 'Setup your account' link.

GoCardless is the service we use to process Direct Debit payments on your behalf. It only takes a couple of minutes to register your bank account with GoCardless and the process is instant, so you can accept payments straight away. Login to ClubSpark and go to your Membership area to register your bank account. 

You have full control over the pricing of your membership packages. Choose whether you want to enable monthly subscriptions or only enable a one-off fee. You can also charge different prices for new vs existing members and create special rates for individual members. 

Once you've imported your members into your new package you can use ClubSpark to do all the hard work of chasing payments! Simply select all of your members and send a payment reminder. Your members will receive an email and link to set up their payments.

We'll let you know by email as soon as a member pays and their payment history will be updated automatically in ClubSpark. If there's any issues with payments (e.g. failures or cancellations) we'll immediately let you know so you can retry the payment or contact the member. 










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